Shipping Policy
Effective Date: 17 June, 2025
At MARQA, we are committed to delivering your jewelry safely, securely, and on time. This Shipping Policy outlines the terms and timelines related to shipping our products across India and internationally.
Order Processing
Every MARQA piece is made to order and delivered within 10–14 days of the day you order. You will receive an email confirmation with tracking details once your order has been dispatched.
Shipping Within India
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Delivery Time: 10–14 days from the day you order
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Shipping Charges: Free across India
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Logistics Partner: We use Sequel Logistics, a trusted provider specializing in secure and insured transport of precious items. Learn more at https://sequelglobal.com.
Please note that delivery times may vary based on location, public holidays, or unforeseen delays by our logistics partner. In rare cases, verification or custom requests may extend delivery timelines.
International Shipping
We offer international shipping on a case-by-case basis. For international orders, please contact us directly at hello@marqa.in to confirm shipping availability, charges, and timelines for your country.
Tracking & Insurance
All shipments are insured and trackable. You will receive tracking details via email once your order has been handed over to Sequel Logistics. In the unlikely event of loss or damage in transit, we will work with the logistics provider to resolve the issue.
Contact Us
If you have any questions regarding your shipment, please email us at hello@marqa.in. Our team is here to ensure your MARQA experience is seamless from purchase to delivery.
