The Flagship Showroom

Frequently Asked Questions

Everything You Need to Know About MARQA and Lab-Grown Diamonds

1. What is a lab-grown diamond?

Lab-grown diamonds are real diamonds created in highly controlled laboratory environments that replicate the Earth’s natural diamond-growing process. They have the same physical, chemical, and optical properties as mined diamonds.

2. Are lab-grown diamonds real diamonds?

Yes. Lab-grown diamonds are 100% real. They are graded and certified by the same gemological labs (like IGI or GIA) as natural diamonds.

3. Can people tell the difference between lab-grown and natural diamonds?

No. Visually, lab-grown and natural diamonds are indistinguishable—even to professional gemologists without advanced equipment.

4. Are lab-grown diamonds cheaper than natural diamonds?

Yes. Lab-grown diamonds typically cost 30–50% less than natural diamonds of similar quality, allowing you to purchase a larger or higher-quality stone within your budget.

5. Do lab-grown diamonds hold value?

Like all luxury products, lab diamonds do depreciate. However, MARQA offers a lifetime exchange policy, allowing you to upgrade or repurpose your jewelry with 90% credit on the gold and diamond value.

6. How does MARQA ensure diamond quality?

We use only EF-G color, VS/VVS clarity lab-grown diamonds. Each piece comes with a certificate of authenticity from a reputed gemological lab.

7. Is it ethical to buy lab-grown diamonds?

Yes. Lab-grown diamonds are conflict-free and require significantly less environmental disruption than mined diamonds.

8. Do lab-grown diamonds come in different shapes and sizes?

Absolutely. At MARQA, we offer a wide variety of diamond cuts—including round, oval, emerald, pear, princess, and marquise—available in different carat weights to suit every style and occasion.

9. Can I customize my jewelry at MARQA?

Yes! We specialize in end-to-end customization. From design ideation to CAD rendering and final creation, we work with you to craft your perfect piece.

10. Do your diamonds come with certificates?

Yes. All our lab-grown diamonds above 0.18 carats come with certification from IGI or other internationally recognized labs.

11. What metals do you use?

We use 14K and 18K gold in white, yellow, and rose tones. You can choose your preferred metal for most designs.

12. Is your gold BIS hallmarked?

Yes, all our gold jewelry is BIS hallmarked for purity and authenticity.

13. Do you offer international shipping?

Yes, we do. Please email us at support@marqa.in for availability, charges, and delivery timelines for your country.

14. How long does it take to receive my order?

Orders are typically processed within 4–7 days. Delivery within India takes 3–7 days after dispatch. For custom orders or international shipping, timelines may vary.

15. What if I need help placing an order?

We’re here for you. Reach out to us at support@marqa.in or via WhatsApp on our website. Our team will guide you through the process.

16. Where is MARQA located?

We are based in New Delhi, India. Our home showroom is located at C-57, Corner, Central Market, Lajpat Nagar II, New Delhi – 110024. Visits are by appointment.


Still have questions? Email us anytime at support@marqa.in — we’d love to help you find your perfect piece.