A) Complimentary Yearly Maintenance
At MARQA, we are committed to helping you preserve the beauty of your jewelry for years to come. That’s why we offer:
- One free professional cleaning per year.
- One-time complimentary re-studding of small diamonds in case any stones fall out, post-purchase.
Please note: This service is void if the piece has been altered by any third-party jeweller.
B) Lifetime Exchange Policy (Store Credit Only)
We offer a flexible, lifetime exchange policy to ensure your Marqa jewelry always holds value.
- Exchange your jewelry at any time for store credit worth 90% of the prevailing value of diamonds and gold.
- Store credit can be used for future purchases at MARQA.
- Making charges and taxes are non-refundable and will be excluded from the exchange value.
- Items must be returned with the original invoice and product certificate.
- Missing certificates will result in a deduction or refusal of any exchange.
- Products altered by third-party jewellers are not eligible for exchange.
- Jewelry must pass a quality inspection by our team before approval.
- A maximum cap of ₹2,00,000 applies per transaction under this policy.
- This policy does not apply to custom-made products or items that show signs of excessive wear, damage, or tampering.
MARQA reserves the right to update or modify this policy at any time. All changes will be reflected on our website and take effect immediately upon posting.